Personally identifiable information includes information that can be linked to a specific individual, such as name, address, phone number or email address.
To make travel arrangements for you, we will collect personal information from you, including but not limited to:
Your name, your mailing address, your phone number, email address, birthday and student status information (ISIC card number)
Information necessary to facilitate travel or other services, including names, travel companion(s) names, emergency contacts, seating preferences, meals or special dietary, medical needs, airline preferences;
Personal information provided to customer-service representatives to research and resolve issues or questions; and
Payment information, including but not limited to your credit card number, card type, cardholder name, expiration date, and billing address.
We may also collect personal information when you become a member, for sweepstakes entry, to be able to provide you with a newsletter or other special information, or to be able to provide you with a brochure or other travel related materials.
When you make travel arrangements with VroomBrands and you provide information about yourself, we use this information to complete your order (i.e., to complete air, hotel, car, and other reservations), fulfill any customer service requests, and provide promotional or trip related information via email or direct mail. We do not share this information with outside parties except to the extent necessary to complete your order and fulfill your travel arrangements. Such other parties may include, but are not limited to, appropriate airlines and other travel suppliers, credit card merchant services, airline reservation systems, and other global distribution systems.
These service providers will disclose information about your traveler profile to hotel, airline, cruise, rental car, and other travel suppliers whose products you have purchased. These travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
In addition to processing, confirming and fulfilling the travel or other services you request, VroomBrands may use certain data for administrative and analytical purposes such as information systems management, accounting, billing and audits. We may also use personal identifiable information to provide you other services, such as sending you an email notification regarding the status of your travel plans or informing you about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other travel opportunities from VroomBrands or its marketing partners.
Although no personal identification information is collected, we monitor users’ navigation of our Web site in order to better understand and serve our customers. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their Web sites.
We may collaborate with other companies to offer you additional Products or Services, for example, through sweepstakes, raffles, and promotions. We will share your personal identification information that is necessary for these other companies to provide the Products or Services that you have requested.
VroomBrands may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.
We recognize the importance of security for our customers and use reasonable measures consistent with industry practices to protect personal identification information under our control. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.